For ages 21+ only

Responsible Gaming at ndaji

ndaji believes gaming is for entertainment only — that is why we place the safety and well-being of every player at the highest priority. Keep control in your own hands.

Why is responsible gaming important?

Online gaming is a great source of fun. However, for some people it can become an addiction, affecting their financial and mental health. ndaji always wants you to enjoy gaming within your limits.

Responsible gaming means only playing with money you can afford to lose, setting time and money limits for yourself, and not giving gaming more priority than other areas of your life. ndaji is ready to support you in keeping this commitment.

Our platform has several safety tools — such as deposit limits, time-outs, and self-exclusion — that you can use at any time. Using them is a sign of strength, not weakness.

Remember

  • Gaming is for entertainment — not as a source of income
  • For ages 21 and above only
  • Do not game to recover lost money
  • If you have a problem, seek help immediately

Our Protection Tools

ndaji provides several effective tools to give you a safe and responsible gaming experience.

Set Deposit Limits

You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour waiting period — this protects you from overspending in an emotional moment.

Time-Out

If you want to take a break, you can take a time-out from 24 hours up to 6 weeks. During this period, no deposits or gameplay will be possible on your account. Once the break ends, your account is automatically reactivated.

Self-Exclusion

If you feel gaming is having a negative effect on your life, you can close your account for a set period or permanently. Contact 24/7 live chat to activate self-exclusion — our team will take action straight away.

Age Verification (21+)

ndaji is only for individuals aged 21 and above. Age verification is mandatory at registration. Creating an account using a minor's identity is strictly prohibited, and we immediately close any suspicious account.

Gaming History Review

You can view your complete gaming and transaction history at any time. Reviewing your own habits is an important part of responsible gaming. If you notice any unusual pattern, take action immediately.

24/7 Support

Our Bengali-speaking support team is always ready to help with any gaming-related concerns. Contact us via live chat or email. Your privacy is fully protected — get help without any judgment.

Signs of Problematic Gaming

If any of the following signs appear in you, it may indicate a problem. Evaluate yourself:

  • Spending money beyond your budget
  • Playing more to recover lost money
  • Having difficulty stopping gaming
  • Hiding your gaming from family and friends
  • Gaming is affecting your work or studies
  • Gaming using borrowed money or by spending your savings
  • Feeling restless or irritable when not gaming
  • Lying about the time and money spent on gaming

Urgent Help

If you feel gaming is taking control of your life, take action now without delay. Asking for help is an act of courage.

Contact us on ndaji's 24/7 live chat or email us at: [email protected]

Remember

Gaming problems can affect people of any age, profession, or income. There is no shame in it. Recovery is possible with timely help. ndaji is here for you.

How do limits and controls work?

Setting limits and using control tools at ndaji is straightforward. Details for each are provided below.

Tool Time to Take Effect Change / Cancel
Decrease daily deposit limit Instant 24-hour wait to increase
Decrease weekly deposit limit Instant 24-hour wait to increase
Decrease monthly deposit limit Instant 24-hour wait to increase
Time-out (24 hours – 6 weeks) Instant Account automatically reactivated after break ends
Self-exclusion (fixed period) Instant Must apply after the period ends
Permanent self-exclusion Instant Cannot be reopened

Steps to Activate Self-Exclusion

1

Contact Live Chat

Start a 24/7 live chat from the bottom of any page or from the support section and let them know you want to go to the Responsible Gaming section.

2

Choose the exclusion period

You can choose to exclude for 3 months, 6 months, 1 year, or permanently. The support team will help you choose the right option.

3

Confirmation

As soon as your request is confirmed, your account will be closed and no promotional emails will be sent.

Steps to Set a Deposit Limit

1

Log in to your account

Log in to your ndaji account and go to the Account Settings section.

2

Open the Responsible Gaming section

Click on the "Responsible Gaming" option in Settings.

3

Set your limit

Enter a daily, weekly, or monthly limit. The minimum deposit amount is ৳100. The limit will take effect immediately.

21+ Age Requirement

ndaji is only for adults aged 21 and above. Protecting minors from gaming is one of our highest priorities.

If there are children or teenagers in your household, install parental control software on your device and keep your account password secure.

If you suspect a minor is using ndaji, email [email protected] immediately. We will investigate right away.

Advice for Parents

  • Keep parental controls turned on for your device
  • Keep your account password hidden from children
  • Have an open conversation with your child about online gaming
  • Contact us if you have any concerns

Responsible Gaming FAQ

The most frequently asked questions about responsible gaming are answered below.

Log in to your account, go to the Settings section, and set daily, weekly, or monthly deposit limits from the "Responsible Gaming" option. Decreasing a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period, which helps prevent you from making decisions in the heat of the moment.

Yes, your existing account balance will remain completely safe when you self-exclude. Self-exclusion only stops new deposits and gameplay. Contact our support team to withdraw your available balance.

No. While a time-out or self-exclusion is active, ndaji will not send you any promotional emails, bonus offers, or marketing messages. Keeping your break completely undisturbed is our responsibility.

Some key signs are: spending beyond your budget, being unable to stop gaming, placing larger bets to recover lost money, hiding your gaming from family or friends, and gaming causing problems at work or in relationships. If you notice any of these signs, seek help immediately.

Yes, our 24/7 live chat team provides support in Bengali. They will help you set deposit limits, activate a time-out, or enable self-exclusion. You will receive help in complete confidence and without any judgment.

No. An account cannot be reopened after permanent self-exclusion. This decision is permanent and irreversible. So before choosing permanent exclusion, discuss it in detail with our support team — they will help you choose the right option.

Play Safe, Have Fun

Always enjoy gaming responsibly at ndaji. Have fun within your limits — enjoy slots, cricket betting, and live casino all in one place.

Need help? We are always here

For any questions or support related to responsible gaming, contact our 24/7 Bengali-speaking team. Your information will remain completely confidential.

Live Chat: 24/7 in Bengali