ndaji's Privacy Policy
How your personal information is collected, used, and kept safe — read the full details.
ndaji ("we", "our", "platform") places the highest importance on the privacy of online gaming users in Bangladesh. This privacy policy explains what information we collect from you when you use ndaji's website, mobile platform, or related services, how that information is used, and what your rights and choices are. By reading this policy, you can make an informed decision about sharing information with us.
By continuing to use our services, you will be considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact our support team.
This privacy policy applies only to the ndaji platform. Third-party websites or services are governed by their own privacy policies.
The Information We Collect
We collect various types of information to run ndaji's services smoothly and to provide you with a safe and enjoyable gaming experience. The details of that information are given below:
Identity Information
Information you provide when registering an account:
- Full name
- Date of birth (for age verification)
- Email address
- National ID or passport number (where applicable)
- Username and password
Financial Information
Information required for processing transactions:
- bKash, Nagad, or Rocket mobile number
- Bank account details (for bank transfers)
- Transaction history
- Deposit and withdrawal records
Technical Information
Information automatically collected from your device and browsing:
- IP address
- Device type and operating system
- Browser information
- Cookie and session data
- Login time and location
Gaming Activity Information
Information related to your playing patterns on the platform:
- Game selection and play history
- Betting patterns and amounts
- Bonus usage records
- Session duration and activity
How Your Information Is Used
ndaji uses the information collected about you for the following purposes. We never use your information for unnecessary purposes and always follow the principle of minimum data retention.
Account Management and Verification
Verifying your identity, creating and managing your account, and confirming that you are 21 years of age or older.
Transaction Processing
Securely completing all financial transactions, including deposits (minimum ৳100) and withdrawals (minimum ৳1,000).
Providing Customer Support
Resolving your issues quickly through our 24/7 live chat and email support team.
Fraud Prevention and Security
Detecting irregular activity, ensuring account security, and protecting the platform from misuse.
Service Improvement
Continuously improving the platform's quality, speed, and variety by analysing your gaming experience.
Responsible Gaming Support
Monitoring your playing patterns and, where needed, providing responsible gaming tools and guidance.
Cookies and Tracking Technology
ndaji uses cookies and similar technologies on its website. These technologies store small data files in your browser, which help us improve the quality of our service and personalise your experience.
Essential Cookies
Required to maintain your login session, ensure security, and run the platform's core functionality. These cookies cannot be disabled.
Functionality Cookies
Used to remember your preferences (such as language settings) and to customise the service based on your previous usage experience.
Analytics Cookies
Used to collect usage statistics for the platform, which help us improve the quality and performance of our service.
You can control or delete analytics and functionality cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
Sharing Information with Third Parties
ndaji never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared with specific third parties in the limited circumstances described below:
Payment Processors
Financial information required to complete transactions via bKash, Nagad, Rocket, and bank transfer is shared with the relevant payment service.
Technology Partners
Limited session information required to operate game software (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.) may be shared with specific game providers.
Security and Fraud Prevention
Information required for fraud detection and prevention may be shared with specialised security services.
Legal Obligations
Information required by relevant authorities may be provided as part of a court order or legal process.
Data Security Measures
ndaji applies industry-standard security technologies and processes to protect your personal and financial information. Our security framework includes the following layers:
SSL Encryption
All data transmissions are encrypted using TLS/SSL technology.
Firewall Protection
Advanced firewalls and intrusion detection systems are active at all times.
Access Control
Only authorised staff can view your information within the required limits.
Secure Data Storage
Data is stored on secure servers and backed up regularly.
Data Retention Period
ndaji retains your information only for as long as it is necessary to fulfil the purpose for which it was collected, or as required to comply with legal obligations. The retention policy for different types of information is given below:
| Type of Information | Retention Period |
|---|---|
| Account and Identity Information | Up to five years after account closure |
| Financial Transaction Records | Up to seven years as required by law |
| Gaming Activity Logs | Up to three years |
| Customer Support Communications | Up to two years |
| Technical Log Files | Up to ninety days |
Your Rights
As a user of ndaji, you have the following rights over your own information. Contact our support team for any request.
Right to Access
You may request a copy of the information we hold about you.
Right to Rectification
If there is any error in the information we hold about you, you may request that it be corrected.
Right to Erasure
In certain circumstances you may request that your personal information be deleted, though legal obligations may apply.
Right to Restrict Processing
In certain circumstances you may request that processing of your information be restricted.
Right to Data Portability
You may request your information in a structured, machine-readable format.
Right to Object
You may object to the processing of your information for specific purposes.
Privacy Protection for Minors
ndaji's services are for persons aged 21 or older only. We do not knowingly collect personal information from anyone under the age of 21.
During the registration process we take steps to verify age. If we are informed or discover that a minor is using our services, we will immediately close that account and delete the associated information.
If you suspect that a minor is using ndaji, please inform our support team.
Changes to the Privacy Policy
ndaji may update this privacy policy from time to time. Changes to this policy may be necessary as a result of service improvements, adoption of new technologies, or legal changes.
For significant changes, we will notify you in the following ways:
- By updating the "Last Updated" date on this page
- By sending a notice to your registered email
- Through a notification when you log in to the platform
If you continue to use the service after the updated policy is published, it will be assumed that you agree to the revised policy. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact our privacy team. We are always ready to help.
Privacy Contact
Related Policies
ndaji is a safe platform worthy of your trust and confidence. Protecting your privacy is one of our top priorities.